How To Get Hooked On Customers

hookedRobert G. Thompson, author of Hooked on Customers, joins Robert Thompson and Mike Neiss to share his five habits of legendary customer-centric companies. What exactly does he mean by customer-centric? Which of the five habits are the toughest for companies to get right? Learn the answers to these questions and many more on today’s Thought Grenades show. Practical, simple and effective ideas on how you can make a positive difference for yourself, your organization and the world. Oh, and we have fun too! Listen live Mondays at 10 a.m Pacific, catch it here or subscribe on iTunes and listen when convenient.

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