Future Shape of the Winner™ Excellence Model

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The Future Shape of the Winner™ (FSW) is an excellence operating system from Tom Peters Company. At its core is a talent centric model developed from Tom Peters’ study of the world’s best professional service firms; how they organize work and deploy resources so that their talent can create more value for their customers than their competitors’ talent possibly can.

The Future Shape of the Winner approach has a unique diagnostic, the Excellence Audit™, which individual leaders and management teams can use to analyze their current situation and compile excellence agendas that fit their people, their organization and its operating context.

The Model

All organizations are dynamic. Different elements are constantly interacting, affecting people’s ability and propensity to work. This is happening constantly in all organizations, but whether by deliberate management action or otherwise is another matter!

FSW focuses on people as the principle source of sustained competitive advantage. It addresses them as knowledge workers; people who ultimately determine whether or not we are collectively worth our wages. FSW enables leaders to look at their organization’s holistically, assessing peoples’ effectiveness at work from different perspectives.

Tom Peters Company uses a Gyroscope to illustrate and explain the dynamism and balance implicit in the Future Shape of the Winner model. The seven elements of the FSW model are positioned on the gyroscope, with Talent, the dominant element, positioned at the core of the organization. The other six FSW elements are positioned, aligned and balanced around Talent.

Three of the elements, Ambition, Talent and Performance, are positioned along the central Performance Axis and act in combination to set direction and drive performance. Brand and Experience are connected through the Talent on the Experience Axis and determine the credibility of the promises the organization makes to its customers, its partners, and its people. Architecture links with Execution through Talent on the Execution Axis and determine the impact and efficiency of all the work done in the organization.

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As Talent is the core element and main focus of the Future Shape of the Winner excellence model, finding, nurturing and using the best Talent available is a top priority for those leaders who are determined to pursue Excellence.

The Audit

The Excellence Audit converts the FSW model into a practical business improvement system. Excellence Audit data can be used to locate whole businesses and/or individual departments on the FSW model. It provides a navigation system for leaders and shows where performance improvement efforts should be focused and where change initiatives will have the most beneficial effect. It is most often used by leaders who want to set a new direction, and want to take on board the views of a wider group in doing so.

The fifty characteristics in the Excellence Audit provide a broad range of business improvement options from which managers can select and prioritize actions.

By asking survey participants for their “now” and “future” ratings against each of these characteristics, the current status and propensity for change is measured for every aspect of the FSW model. Cross comparison of the results for each key individual or by population subgroup enables leaders to narrow down to the most promising aspects of the business in which change strategies should be compiled.

The Excellence Audit is a practical tool that equips leaders to shape a winning future for their business

Next Steps

Robert Thompson is one of a global network of trained consultants who are licensed by Tom Peters Company to set up and deliver Excellence Audits to clients through their businesses.

If you would like to know how the Future Shape of the Winner model and the Excellence Audit might help you to improve your business, contact Robert to discuss your interest further.

 



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